FAQs

What areas do you serve?

We proudly serve commercial laundry clients across Massachusetts, Rhode Island, and Connecticut.

Do you only work with laundromats?

No. We work with laundromats, multi-housing facilities, hospitality businesses, healthcare facilities, and any organization with commercial laundry needs.

Which brands do you carry and service?

We carry and service Maytag, ADC, B&C Technologies, and Spyderwash systems. We also repair many other leading commercial laundry brands.

Is New State Service still in business?

Yes — New State Service is now part of United Laundry Systems. Same great service, with an expanded name and mission.

Do you sell new equipment?

Yes. We offer a wide range of new commercial washers, dryers, payment systems, and laundry accessories from top-tier manufacturers.

Do you carry replacement parts and supplies?

Absolutely. We maintain a large inventory of common replacement parts and laundromat supplies, available for pickup or fast shipping.

How quickly can you respond to a service call?

Most service calls are responded to within 24–48 hours, depending on location and availability. We prioritize urgent needs.

Can you help with new installations?

Yes. We provide sales consultation, delivery, and professional installation for new equipment in both existing and new facilities.

Do you offer maintenance plans?

We offer custom service agreements and preventive maintenance packages for businesses that want to avoid downtime and reduce repair costs.

How do I request service or get a quote?

You can call us directly at 508-967-2710, email sysadmin@newstateservice.com, or use the Contact Form on our website.